What is donor management software?
A donor management software is a program that consolidates all donor-related information on a single platform and helps nonprofits manage donor relations and grow their donor base. A good donor management software can transform your relationships with donors by managing almost every aspect of fundraising and donor communication – from accepting donations and issuing receipts to running campaigns and analyzing donation-related data.
The best donor management software helps fundraising or donor management teams maintain good relationships with donors, offers insightful analysis on donor behaviour and improves efficacy. It’s an attractive option for nonprofits looking for a single solution to manage their entire donation process.
Donor management software is useful for both small and large nonprofits. Larger organizations need donor management software to manage substantial databases and help teams coordinate multiple campaigns; smaller organizations benefit from the optimization of processes, allowing one person to handle multiple donors.
Donor management software can be used by any organization that engages in fundraising – and isn’t limited to nonprofits! Museums, churches, schools, advocacy groups and political campaigners all use fundraising or donor management software.
Donor management software comparison chart
Finding the right donor management software for your nonprofit can be challenging, especially when there are so many options to choose from. To make it easier, we’ve put together a list of 50+ best donor management software for nonprofits with brief descriptions of their features – check out our donor management software comparison chart!
Note: This donor management comparison chart contains options for both free donor management software and paid versions.
1. Sumac
Company Name | Sumac |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Donor Management Software, Basic CRM, Fundraising, Volunteer Management, Membership Management, Payment Processing, e-mail Marketing, Case Management, Website Management, Website Integration, Analytics, MailChimp Integration, QuickBooks Integration, Constant Contact Integration. |
Training Available | Free online training. In-person training available on a fee-basis. Sumac is well-known for our ease of use and excellent customer service. |
Support Available | Online knowledge-base, e-mail and web support for free Bronze tier. Phone and email support available for Silver paid tier and above |
Pricing Model for Nonprofits | Free for up to 500 contacts and one user, or unlimited users with Sumac Cloud. Subscription pricing for over 1,000 contacts starts at $45 per month. Pay for the functionality you need; most subscription tiers offer unlimited user access. |
Technical consulting available? | Customization consulting available, generally self-manageable without coding. Sumac also has consulting partners. |
2. Wild Apricot
Company Name | Wild Apricot |
Logo | |
Nonprofit, Association, or Cross-Industry? | Nonprofit |
Functionality Highlights | Donor Management Software, Contact Management, Fundraising, Volunteer Management, Membership Management, Payment Processing, e-mail Marketing, Case Management, Website Builder/Management, Analytics |
Training Available | Online Webinar training publicly or for customer teams. |
Support Available | Email and online knowledgebase support for all, phone support for personal and above. |
Pricing Model for Nonprofits | Free for up to 50 contacts, starts at US $40 per month for 100 contacts and above. |
Technical consulting available? | Wild Apricot has global consulting business partners, mainly for website design and development. |
3. Abila
Company Name | Abila |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Accounting, Association Management, CRM, Fundraising, Web Hosting, Learning Management, Analytics |
Training Available | Classroom-based training, webinar training, |
Support Available | Online knowledgebase, phone support |
Pricing Model for Nonprofits | Abila does not publish their pricing online. You need to contact them for a custom subscription price quote. |
Technical consulting available? | Abila offers implementation and configuration services, classroom-based training, online training, customization services, and business alignment consulting services. They also have a partner channel for technical services. |
4. Memberize
Company Name | Memberize |
Logo | |
nonprofit, Association, or Cross-Industry? | Association |
Functionality Highlights | Event Management, Member Management, Event Calendar, Website Hosting, e-commerce, Website Content Modules |
Training | Online webinar training for customer teams. |
Support | E-mail support |
Pricing Model for Nonprofits | Activation fees start at $150, monthly hosting fees start at $50 per month. |
Technical consulting available? | Consulting services are available from Memberize. |
5. Sage
Company Name | Sage |
Logo | |
Nonprofit, Association, or Cro ss-Industry? | Cross-Industry |
Functionality Highlights | Sales, Marketing, Analytics, Customer Service. Can be configured for volunteers and donation management software, but not available out of the box. Sage also offers accounting and HR functionality. |
Training | Recorded video training, partner-delivered training. |
Support | Online knowledgebase, documentation, community, e-mail support, web support |
Pricing Model for Nonprofits | Sage CRM pricing is not available on their website. Contact Sage for pricing, or to discuss your eligibility for their subscription donation program. |
Technical consulting available? | Consulting is available through the Sage business partner community. |
6. Salesforce
Company Name | Salesforce |
Logo | |
nonprofit, Association, or Cross-Industry? | Cross-Industry software, special program for nonprofits |
Functionality Highlights | Salesforce’s CRM platform is configurable and customizable for donor management software, analytics, volunteer management, fundraising, marketing, community engagement, and event management. K-12 and Higher Education and Corporate Philanthropy service editions are available. |
Training | Online training (Trailhead) available. |
Support | Online knowledgebase, email support, phone support. |
Pricing Model for Nonprofits | 10 user subscriptions free, US$36 per additional user subscription per month |
Technical consulting available? | Yes, directly from Salesforce.org and through their partners. |
7. SignMeUp
Company Name | SignMeUp |
Logo | |
Nonprofit, Association, or Cross-Industry? | Nonprofit, association |
Functionality Highlights | Event registration, donation collection management software, membership management |
Training | Video training |
Support | E-mail Support, FAQs |
Pricing Model for Nonprofits | Service Fee is 6.75% + $1.25 (minimum $3.25 per registration). Organizations can either have registrant pay the service charge, or have the fee taken out of proceeds of transaction. |
Technical consulting available? | No |
8. Solve360
Company Name | Solve360 |
Logo | |
Nonprofit, Association, or Cross-Industry? | Cross-Industry |
Functionality Highlights | Service management, CRM, G Suite integration, project management. Integration with accounting apps like Xero, Freshbooks and Quickbooks. |
Training | Video training |
Support | Online self-service ticketing, knowledgebase. |
Pricing Model for Nonprofits | Subscription pricing starts at $25 |
Technical consulting available? | Partner consulting available. |
9. AddressTwo
Company Name | AddressTwo |
Logo | |
Nonprofit, Association, or Cross-Industry? | Cross-Industry |
Functionality Highlights | CRM, Lead Generation, email and Direct Mail Marketing, Analytics |
Training | Video tutorials, individual team based training |
Support | Online knowledgebase, support plans available |
Pricing Model for Nonprofits | Starts at $14.95 per user per month |
Technical consulting available? | Yes |
10. WebCRM
Company Name | WebCRM |
Logo | |
nonprofit, Association or Cross-Industry? | Cross-Industry |
Functionality Highlights | Sales, constituent/customer service, marketing, analytics, lead generation. Accounting software integration. |
Training Available | Online (from the UK), recorded video and product guides. |
Support Available | Online support knowledgebase, online ticketing. |
Pricing Model for Nonprofits | Starts at 42 GBP per month for 2 users with 5 GB of cloud data storage. |
Technical consulting available? | Yes |
11. Zoho CRM
Company Name | Zoho CRM |
Logo | |
nonprofit, Association or Cross-Industry? | Cross-Industry |
Functionality Highlights | CRM, Marketing, Analytics, Surveys, Add-Ons for Volunteer Portal, Event Management, Donor Management Software |
Training Available | Video webinars, onsite classroom training available. |
Support Available | FAQs, Knowledgebase for Developers, ebooks, technical documentation, user community, online ticketing |
Pricing Model for Nonprofits | Free for Entrepreneur version for up to three users, or plans start at US $10 per user per month for Standard edition with 5 add-ons included. |
Technical consulting available? | Technical consulting is delivered through Zoho certified partners. |
12. TimeLog
Company Name | TimeLog |
Logo | |
Nonprofit, Association or Cross-Industry? | Cross-Industry |
Functionality Highlights | Time-Tracking, Project Management, CRM, Invoicing, Analytics, Resource Planning |
Training Available | Online webinar training, live events |
Support Available | Online knowledgebase, phone, email and live chat support |
Pricing | Starts at €5 for project management or €8 for project and customer/constituent management. |
Technical consulting available? | Timelog offers premium consulting services, and they have a partner community for services as well. |
13. Insightly
Company Name | Insightly |
Logo | |
Nonprofit, Association or Cross-Industry? | Cross-Industry |
Functionality Highlights | Marketing, CRM, email integration, integration many software as a service apps including Quickbooks and Xero. Can be configured for Volunteer and Donor Management software, but not available “out of the box”. |
Training Available | Recorded tutorial videos, live webinar training |
Support Available | Online knowledgebase, self-service support ticketing, success managers. |
Pricing | Pricing starts at US $29 per user/per month |
Technical consulting available? | Premium support plans start at $1,500 from Insightly, and they have a partner community for additional services. |
14. CiviCRM
Company Name | CiviCRM |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits and associations |
Functionality Highlights | Contact Management, Membership Management, Case Management, Donation Management, Event Management, Email Marketing, Fundraising, Analytics, CMS integration with WordPress, Drupal, Backdrop and Joomla |
Training Available | CiviCRM is an open-source, self-hosted application. Training is primarily available through sponsors, partners, and contributors. Some partners offer hosting or CiviCRM as a SaaS model. |
Support Available | Support is available through the community of consultants, partners and other supporters. Documentation |
Pricing Model for Nonprofits | There are no licensing or subscription fees, as CiviCRM is an open source service. |
Technical consulting available? | Yes, through CiviCRM partners and consultants. |
15. Basecamp
Company Name | Basecamp |
Logo | |
Nonprofit, Association or Cross-Industry? | Cross-Industry |
Functionality Highlights | Project Management, collaboration, group chat, scheduling, file sharing. |
Training Available | Video tutorials, user guides |
Support Available | Online tickets for questions beyond video tutorials and guides. |
Pricing Model for Nonprofits | About US $90 per month per instance after 10% discount off retail pricing. Includes 500 GB storage space, unlimited internal and external users. |
Technical consulting available? | Basecamp generally doesn’t require consulting services as it is very easy to use with help from the videos and other support provided. |
16. Blackbaud
Company Name | Blackbaud |
Logo | |
Nonprofit, Association or Cross-Industry? | Blackbaud has solutions for several industries, including education, healthcare organizations and nonprofits. |
Functionality Highlights | Payment and donation processing services, Financial Management, Grant Management, Program Management, Fundraising and Relationship Management, Marketing and Analytics. |
Training Available | Online webinar training, webinar training and in-person training is available in public classrooms. |
Support Available | Online support portal with guides, knowledgebase, self-service ticketing and other documentation is available. |
Pricing Model | Blackbaud does not offer pricing information, please contact their representatives for an estimate. |
Technical consulting available? | Blackbaud offers technical, implementation, digital marketing and managed services. |
17. Snowball Fundraising
Company Name | Snowball Fundraising |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Event Management, Campaign Management, Fundraising, Ticketing, Website Donation Pages, CRM, Online payment processing, Text-to-Donate |
Training Available | Yes, new account coaching is available. |
Support Available | Bilingual US based support (English and Spanish) |
Pricing Model | No subscription charge for CRM and one donation page. 2.9% and 30 cents per transaction for donations or event related payments. Starts at $549 per month and 2.2% and 30 cents per donation and transaction for unlimited donation pages, text-to-give, campaigns and ticketing. |
Technical consulting available? | Yes, consulting services are available for customization and integration, but generally customers get up and running by themselves. |
18. AmoCRM
Company Name | AmoCRM |
Logo | |
Nonprofit, Association or Cross-Industry? | Cross-Industry |
Functionality Highlights | Lead Capture, email integration, sales force automation, , targeted at businesses or organizations who use messaging apps on their website and on social media apps like Facebook and WhatsApp. |
Training Available | Yes, primarily through business partners. Please note that AmoCRM is based in Russia, though they have a San Francisco office, 100,000 users and 10,000 partners worldwide. |
Support Available | Email Support, Knowledgebase, Partner Support. |
Pricing Model | Starts at $15 per user, per month, paid on an annual basis. Pricing tiers primarily depend on user volume, storage space requirements, and integration needs. |
Technical consulting available? | Integration consulting is primarily available through partners, but they have many pre-built integration plugins live messaging services. |
19. Kindful
Company Name | Kindful |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Fundraising, donation pages, crowdfunding, registration forms, donor management software, task management, email templates, activity tracking and reporting. |
Training Available | Video tutorials and weekly webinars for live Q and A |
Support Available | Knowledge base, Kindful University webinars, phone and email support and ebook guides. |
Pricing Model | Pricing starts at $100 per month for 1,000 contacts. Kindful doesn’t charge extra for integration, transaction fees (beyond what Stripe, PayPal or Authorize.net charges). |
Technical consulting available? | Startup consulting services start at $199 for onboarding, training and customization. |
20. DonorPerfect
Company Name | DonorPerfect |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Fundraising, donor relationship management, online forms, donation processing, donor engagement, event management, membership management, donor management software with QuickBooks integration. |
Training Available | Onboarding webinars, in-class training, one-to-one personal training. |
Support Available | Support plans are available for online chat support, phone and email, or premium “Concierge support” if 24/7 support and a dedicated support team are required. |
Pricing Model | Pricing starts at $89 per month for 1,000 constituent records, additional record bundles can be purchased. Higher pricing tiers are for significantly more constituent records, integration and automated workflows. |
Technical consulting available? | DonorPerfect offers a number of consultation, advisory and health check services for new, growing, and mature implementations of their service. DonorPerfect also has a number of partners for add-ons, and consulting services. |
21. Splash Nonprofit
Company Name | Splash Nonprofit (by SplashDev) |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit solution built on Microsoft Dynamics 365 and CRM, a cross-industry customizable platform. |
Functionality Highlights | Microsoft Dynamics 365 is an integrated solution including finance, operations, and CRM functionality. The SplashNonProfit solution provides donor and donation management functionality. |
Training Available | Microsoft and their partners offer Dynamics 365 training. SplashDev says they are only releasing their solution to a “limited set of organizations which meet criteria which are in line with their company culture.” |
Support Available | Phone and email support. |
Pricing Model | Some charities can qualify for deep discounts on Microsoft Dynamics 365 or Dynamics 365 CRM licenses. For SplashNonProfit costs, contact the vendor through their website |
Technical consulting available? | Yes, consulting is required for this custom solution. |
22. Keela
Company Name | Keela CRM |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits and Association |
Functionality Highlights | Nonprofit Donor Management software, memberships, volunteer management, donor communication, fundraising campaign management, website donor forms, email integration, Quickbooks integration, donation processing via Stripe and PayPal. |
Training | The Keela Academy offers recorded training sessions. |
Support | Online ticket-based web support. |
Pricing Model | Starts at $99 per month for up to 1000 contacts, or $74 per month if paid on a yearly basis. |
Is technical consulting available? | Keela has a Customer Success Management program to help with the onboarding process, contact Keela for details. |
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23. Causemo
Company Name | Causemo |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits and associations |
Functionality Highlights | Fundraising analytics, donor profiling, donor market intelligence, and sector benchmarking. |
Training | There aren’t any training programs described on the Causemo.com website. Contact Causemo for details. |
Support | Online knowledge base and email support. |
Pricing Model | Starts at $599 per user per month. |
Is technical consulting available? | There aren’t any consulting or onboarding programs described on the Causemo website, contact them for details. |
24. Agilon
Company Name | Agilon (One Donor CRM) |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit, Higher Education, Associations |
Business or Nonprofit Functions | Donor CRM, Event Management, Fundraising Campaign Management, Membership Management, Donor Communications, Business Intelligence, AI for business process automation. |
Training | Online recorded training, downloadable guides. |
Support | Online knowledge base, phone and email support. |
Pricing Model | Starts at US $15,000 per year |
Is technical consulting available? | Yes. Both directly and through business partners. |
25. Neon CRM
Company Name | Neon CRM |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Business or Nonprofit Functions | Account and Donor Management software, Grant Management, Volunteer Management, Online Forms, email marketing, secure constituent portal, QuickBooks integration, Online store, credit card and check processing. |
Training | Recorded training, scheduled custom training, scheduled webinars |
Support | Support is provided via email, phone, and live chat. |
Pricing Model | Start at $49 per month for up to 500 contacts, doesn’t include payment processing costs. |
Is technical consulting available? | Yes, both directly from NeonCRM and through their consulting partners. |
26. iMISCloud
Company Name | iMISCloud by ASI |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits and associations. |
Features | Membership management, contact management, engagement scoring, online store, online certification, advertising sales, online forms, payment processing, website management, process management, analytics. |
Training | Recorded video training and live webinar training. |
Support | Online documentation, articles, video tutorials, phone and web support for an additional service fee. iMIS was a desktop application and they have created a Software as a Service version which customers migrate to. |
Pricing Model | Contact ASI (Advanced Solutions International) for pricing information. |
Is technical consulting available? | Yes. |
27. Tithe.ly
Company Name | Tithe.ly |
Logo | |
Nonprofit, Association or Cross-Industry? | Non-Profit for churches and ministries. |
Features | Church management, donation management, event management, |
Training | Recorded videos and launch kit. |
Support | Online knowledge base, email support, phone support. |
Pricing Model | Transactional fees for collection of donations. Other plans for event and church management starts at US$50 plus $149 set up fee. |
Is technical consulting available? | Tithe.ly partners are the primary consulting resource for implementation of their church and event management applications. |
28. Free Agent CRM
Company Name | Free Agent CRM |
Logo | |
Nonprofit, Association or Cross-Industry? | Cross-Industry, sales and business development focused. |
Features | Sales force automation, account management, opportunity management, email integration, analytics, Twilio integration for outbound call capture. AI for business process automation, sales performance tracking. |
Training | Recorded videos, onboarding guides |
Support | Knowledge base, phone and email support. |
Pricing Model | Starts at $25 per user, per month, paid annually. |
Is technical consulting available? | Unclear. Contact Free Agent CRM to confirm. |
29. Virtuous
Company Name | Virtuous |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Donation management, payment processing, volunteer management, event management, data import, fundraising, reporting and analytics, project/funds management, grant management, fundraising marketing automation, API for integration with apps like Mailchimp, Eventbrite, and WordPress. |
Training | Live and recorded webinars, live onboarding training. |
Support | Knowledge base, ticket-based support, phone calls from customer success team if required. |
Pricing Model | Starts at $195 per month for up to 1,000 contacts and 5 users. Pro plan supports unlimited users and 5,000 contacts for $495 per month. Annual billing is default, monthly billing can be arranged. |
Is technical consulting available? | Yes, they provide consulting for data formatting, custom reports and integration with other cloud-based apps. |
30. TNT Connect
Company Name | TNT Connect by TntWare |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit church ministries and missionary groups. |
Functionality Highlights | TntConnect, when combined with other TNTWare products, DonorHub and DonorWise, the combined services manage church ministry partners, donors, members and donations. DonorHub is a cloud-based application, while the others are desktop apps. DonorHub is a connector between accounting/donation management applications like QuickBooks and other apps in this comparison guide, and ministry fundraising tools like Tntconnect. |
Training | Contact Tntconnect to confirm. |
Support | Support for Tntconnect and DonorWise is offered via online forums, email support is available for DonorHub |
Pricing Model | TntConnect and DonorWise are free, DonorHub starts at US$65 per month. |
Is technical consulting available? | Contact Tntconnect to confirm. |
31. ResultsPlus
Company Name | ResultsPlus by Pearson |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits, schools and students. |
Functionality Highlights | Performance tool for EdExcel and BTEC (Business and Technology Education Council) external exams in the UK. Helps to demonstrate the grade level students and school groups are performing at. |
Training | There is live scheduled online training available. |
Support | There are several online guides, practice tests and other resources available. |
Pricing Model | There is no charge for this service from Pearson. |
Is technical consulting available? | No, since the service is more consumable content than an app for running your business. |
32. GoKarma
Company Name | GoKarma by Eternus Solutions |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits, associations, and NGOs |
Functionality Highlights | Event, fundraising, campaign, beneficiary, donor, donation, and volunteer management. Social media insights, analytics, payment gateway integration. GoKarma is another nonprofit CRM solution built on top of Dynamics CRM or 365. Enternus Solutions is based in India. |
Training | Microsoft offers Dynamics 365 Online training through their online Academy. In person, live online training, documentation and regular webinars are available. |
Support | Online and phone support are available. |
Pricing Model | The GoKarma service is US $60 per user, billed annually with a 5-user minimum. Microsoft Dynamics 365 is available to qualifying charities at a discounted price. |
Is technical consulting available? | Yes. |
33. Chariteer
Company Name | Chariteer |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Management for donors, fundraising, communications, and projects. Chariteer is based in the UK. |
Training | Training is available via regular webinars or onsite. |
Support | Business hours online ticketing and phone support. |
Pricing Model | Chariteer Lite, the entry level service is £129 per month. |
Is technical consulting available? | Contact Chariteer to confirm. |
34. Funraise
Company Name | Funraise |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit and association |
Functionality Highlights | Fundraising web pages, donation forms, text engagement with donors, recurring donation management, donor CRM, membership management, fundraising campaign management, payment processing, pledge management, integration with Quickbooks, Salesforce.com, Shopify, and many payment service providers. |
Training | Scheduled webinar training and online training. |
Support | Online ticketing-based support. |
Pricing Model | Starts at US $349 per month, or Funraise can provide customized feature and volume pricing. |
Is technical consulting available? | Yes |
35. StratusLive
Company Name | StratusLive |
Logo | |
Nonprofit or Cross-Industry | Nonprofits and NGOs |
Functionality Highlights | Event, fundraising, campaign, beneficiary, donor, donation, grants and volunteer management. Social media insights, analytics, financial processing integration. StratusLive nonprofit CRM solution built on top of Dynamics CRM or 365. StratusLive is based in the United States. |
Training | Microsoft offers Dynamics 365 Online training through their online Academy. In person, live online training, documentation and regular webinars are available. |
Support | Online and phone support are available. |
Pricing Model | Microsoft Dynamics 365 is available to qualifying charities at a discounted price. Please contact StratusLive CRM for solution pricing. |
Is technical consulting available? | Yes. |
36. Bitrix24
Company Name | Bitrix24 |
Logo | |
Nonprofit, Association or Cross-Industry? | Cross-Industry |
Functionality Highlights | CRM, Calendar, Contact Management, Social Intranet, Landing Pages, Online sales, group chat, contact center, analytics, integration with Quickbooks and Mailchimp. |
Training | Recorded online training and guides. |
Support | Knowledge base, videos, |
Pricing Model | Starts at free for basic CRM for 12 users, then scales based on features, storage, and user needs. |
Is technical consulting available? | Through Bitrix 24 partners. |
37. AidHound
Company Name | AidHound |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit “Social Economy” application in the cloud, based in Europe. |
Functionality Highlights | Data visualization, collection, case management, machine learning, analytics, volunteer management, route management. |
Training | Contact AidHound by registering for a free trial. |
Support | Contact AidHound by registering for a free trial. |
Pricing Model | Contact AidHound by registering for a free trial. |
Is technical consulting available? | Contact AidHound by registering for a free trial. |
38. Mission CRM
Company Name | Mission CRM |
Logo | |
Nonprofit, Association or Cross-Industry? | Non-profit (Microsoft Dynamics 365-based solution, based in Canada) |
Functionality Highlights | Constituent management, donation management, fundraising, analytics |
Training | Yes. Microsoft’s Virtual Academy provides Dynamics 365 training and Mission CRM provides training on their solution too. |
Support | Yes |
Pricing Model | $60 per user, per month, plus discounted Microsoft Dynamics 365 licensing through TechSoup or Microsoft Philanthropy, and Click Dimensions for email marketing. |
Is technical consulting available? | Yes. |
39. Bantu Workspace
Company Name | Bantu Workspace |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits, associations, schools. (Available in countries in the Asia Pacific region only) |
Functionality Highlights | Event management, volunteer management, project management, file management, targeted SMS and email messaging. |
Training | Recorded videos, webinars. |
Support | Self-service knowledge base, live agent support, email support. |
Pricing Model | Starts at $98 Singapore dollars per month when paying annually. Additional fees for over 400 emails per month, or over 20 hosted projects. |
Is technical consulting available? | Contact Bantu for details. |
40. Method.Donor
Company Name | Method.Donor |
Logo | |
Nonprofit, Association or Cross-Industry? | Non-profit version of a cross-industry SaaS CRM application. Requires Quickbooks. |
Functionality Highlights | Donor management software, custom fields, workflows, fundraising email campaigns, integrations with Outlook, Gmail and more apps. |
Training | Recorded videos |
Support | Knowledge base, support tickets, live agent support. |
Pricing Model | $25 per month when paid for on an annual basis. |
Is technical consulting available? | Yes. |
< a id=”post-25055-_4df45lhpw3vl”>41. Salsa CRM
Company Name | Salsa CRM |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Donor/constituent management, donation management, fundraising campaign management, dashboard analytics, moves management, social media management, peer to peer fundraising |
Training | Webinars, recorded videos, test assignments, live training. |
Support | Knowledge base, support tickets, live agent chats. |
Pricing Model | Contact Salsa Labs for details. |
Is technical consulting available? | Through Salsa partners only. |
42. Trail Blazer Nonprofit Manager
Company Name | Trail Blazer Nonprofit Manager |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Fundraising campaign management, donor management software, wealth screening, donor targeting and email campaigns, event seating/ticketing, document management, reporting |
Training | Video tutorials, live classes, personal training |
Support | Knowledge base, phone support, app downloads |
Pricing Model | Starts at US $50 per month for under 500 contacts, setup fees range between $295 and $495. |
Is technical consulting available? | Contact Trail Blazer for details. |
43. MobileCause
Company Name | MobileCause |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Fundraising campaign management, donor reporting, online payments, volunteer management, donor management software, activist management, donation landing pages, outbound SMS text marketing |
Training | Online webinars, recorded videos |
Support | 24/7 live agent phone, web and ticket-based support. Self-service knowledge base. |
Pricing Model | Contact MobileCause for details. |
Is technical consulting available? | Yes, consulting on technology and nonprofit marketing/fundraising practices. |
44. Bloomerang
Company Name | Bloomerang |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | CRM, Online payments, email marketing, engagement reporting, fundraising campaigns, social listening, analytics, CMS integrations |
Training | Online video tutorials, live webinars |
Support | Knowledge base, support ticketing |
Pricing Model | Free version for up to 250 records, paid versions with email marketing starts at $19 per month for up to 500 records |
Is technical consulting available? | Consulting is available through consulting partners. |
45. Sustain Software
Company Name | Sustain Software |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Fundraising campaign management, donor management software, donation processing, analytics, grant management, volunteer management |
Training | Video tutorials, on-site training, webinar training, |
Support | Phone support, email support, data conversion |
Pricing Model | Contact Sustain Software for pricing. |
Is technical consulting available? | Partner consulting available. |
46. Donorbox Software
Company Name | Donorbox Software |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofit |
Functionality Highlights | Donor management software, donation forms and landing pages, integration with Apple Pay, Google Pay, Stripe, PayPal Express, bank payments, integration with Salesforce.com, CMS platforms including WordPress, SquareSpace and Joomla and Mailchimp |
Training | Video Tutorials |
Support | Phone and email support |
Pricing Model | Transaction percentage fees (before Stripe or PayPal fees) are 1.5% of donation. Free for under $1,000 per month in donations. |
Is technical consulting available? | No. |
47. Aplos Accounting
Company Name | Aplos Accounting |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits, associations, churches |
Functionality Highlights | CRM, Donor Management, Fund accounting, fundraising tools, marketing and communication, online donation forms and payments, event registration, member portal, analytics. |
Training | Live/recorded tutorial videos and webinars. |
Support | Tutorial videos, support articles, phone support, |
Pricing Model | $55 per month with annual subscription, $59 per month paying monthly. |
Is technical consulting available? | Yes, through Aplos partners. |
48. MemberLeap
Company Name | MemberLeap |
Logo | |
Nonprofit, Association or Cross-Industry? | Associations |
Functionality Highlights | Member management, event management, email marketing, broadcast SMS texts, message boards, news article boards, website or use-your-own website integration. |
Training | Live/recorded tutorial videos and webinars. |
Support | Tutorial videos, support articles, phone support, |
Pricing Model | Starts at US $50 per month, for up to 200 member records with entry level features. |
Is technical consulting available? | Yes. |
49. ClubExpress
Company Name | ClubExpress |
Logo | |
Nonprofit, Association or Cross-Industry? | Associations |
Functionality Highlights | Member profile management, chapter management, |
Training | Webinar training and recorded tutorial videos. |
Support | Phone and email support. |
Pricing Model | Starts at $24 per month |
Is technical consulting available? | Setup services are available. |
50. Eleo Online
Company Name | Eleo Online |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits |
Functionality Highlights | Donor relationship management, donation payment processing, volunteer communications, event management, web forms. Integration with Quickbooks, Mailchimp, Constant Contact. |
Training | Training video library, on-screen tool tips, onboarding sessions |
Support | Phone and email support |
Pricing Model | US $39 per month for up to 2,500 donor records |
Is technical consulting available? | Contact Eleo Online |
51. Silent Partner DMS
Company Name | Silent Partner Softwrae |
Logo | |
Nonprofit, Association or Cross-Industry? | Nonprofits |
Functionality Highlights | Robust donor management software, desktop and cloud portal, powerful graphical reporting tool, great for ministries and large nonprofits that process a lot of donations. |
Training | Onboarding sessions |
Support | Phone and email support |
Pricing Model | Contact them for a quote |
Is technical consulting available? | Contact Silent Partner Online |
Is nonprofit donor management software useful?
If you aren’t sure about investing in a donor management software – here’s why you should think about getting one.
While an organization with a small base of donors could manage without – the idea behind some of the best donor management software created is to help unlock your nonprofit’s potential, expand your donor base and use analytics to improve donations and long-term commitments. It isn’t just about maintaining existing relationships but growing the fundraising capabilities of your nonprofit.
Here are a few reasons why a nonprofit donor management software should be part of your fundraising arsenal:
- Consolidate existing relationships across the organization and avoid duplication of effort
- Strengthen donor relationships by sending timely personalised messages
- Make campaigning easier by sending newsletters, email blasts and fundraising appeals using a single platform
- Streamline fundraising channels to an individual donor’s preferences – or offer donors multiple giving options
- Target donors through segmentation, tailoring your asks to a donor’s giving capacity
- Reduce costs and improve efficiency through automation. Give back time to team members and allow them to focus on more challenging tasks
- Track fundraising income seamlessly, easily get reports on donor behaviour, fundraising goals and finances.
One of the primary reasons to invest in a good donor management software is to give your nonprofit the room to grow – with none of the hassle. Staff may not be able to keep up with an ever increasing donor database, causing frustration in your team – which could trickle down to donors and affect your ability to meet fundraising targets.
Manually entering data or sending emails, multiple databases or separate campaign websites can all bring about unnecessary chaos and panic during events. Investing in a donor management software doesn’t mean breaking the bank, there are affordable subscriptions available that will accommodate growing nonprofits or you can even use free donor management software.
Nonprofit donor management software that works with quickbooks
If you use accounting software, selecting a donor management software that works with Quickbooks (or others) can be key to maximising your efficiency. Connecting your fundraising to financial data will enable you to analyse funding patterns, expenses (o
n donors or events), identify gaps and streamline costs. Making sure you select a nonprofit donor management software that works with Quickbooks has the added advantage of consolidating all your organizational data on one platform.
How much does nonprofit donor management software cost?
Unfortunately there isn’t an easy answer. Nonprofit donor management software can cost anywhere from $50 – $5000. Companies offer different pricing models from subscription-based options to one-time fees – there are also free donor management software options.
The most commonly used pricing model is a monthly or annual fee, the cost of which is dependent on the features included, the scale of the program or the number of donors in your database.
See our nonprofit donor management software comparison chart for exact costs of various popular donation management programs.
What is the best donor management software?
There’s no single ‘best donor management software’ – only the right one for your needs. When making a selection, consider your organization’s requirements, donation management software features, the pricing model and software integrations to determine the best donor management software for you. A donor management software that works with Quickbooks or other accounting software will be able to improve both financial and operational aspects of your nonprofit. Depending on your budget, you can choose between free donor management software, one-time fee, and subscription-based options.
How do you select the best donor management software for your nonprofit?
Here’s some factors that should help you select the best donor management solution for your needs:
- Choose a solution that can scale with your nonprofit – especially if there’s a likelihood of your organization expanding in the near future.
- Consider budgetary requirements – if you know donors are likely to increase, make sure you select a plan that can accommodate this or choose a pricing model that isn’t based on the number of donors
- Make sure you have the features you need – eg. select a donor management software that works with quickbooks
- Get a few employees to assess whether it’s user-friendly and make sure your employees are enthusiastic and willing to try new software.
- Ask about technical support and training – see if in-person training can be included in the subscription you have selected
- Find out whether the platform can securely handle transactions and protect financial data
The best donor management software will not only help you manage and grow your donors, but also help with other aspects of donor management and operations – including fundraising, campaign management, accounting and CRM. A good way to see what works for you is to sign up for free demos – start with our top pick: Sumac. Sumac’s donation management software integrates with other features including volunteer and grant management, email marketing and events and can offer you add-ons customized to your needs.
Looking for more nonprofit software tools? Check out: 200 Nonprofit Software Tools That Will Transform Your Operations
About the Author: Sumac is part of the Silent Partner Software family, a company dedicated to providing exceptional software and services to nonprofits. With over 25 years of experience, Sumac has built a CRM to manage your entire nonprofit, no matter what kind of work you do. Learn more.