- SOLUTIONS
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Sumac Case Management
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Palliative Care & Hospice Software
Focus On Personalized Client Care
Sumac Case Management Palliative Care & Hospice software allows you to effortlessly manage client data, case notes, service delivery, and schedules; track patients, caseworkers, caregivers, volunteers, and donors; and report on key metrics to report back to funders.
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Palliative Care & Hospice Software To Help You Provide The Best Care
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Deliver Personalized Care
- Track detailed information about patients, along with services and programs delivered, so you have a complete view of their history and can deliver the best care.
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Streamline Service Delivery
- Manage patient intake, needs assessment, and client care, along with staff and volunteer involvement, so you can streamline service delivery at your hospice.
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Accelerate Your Impact
- Use outcome-based reporting to track key metrics to report back to funders, and get immediate feedback so staff can quickly respond to urgent needs.
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- “HPCO selected Sumac as a solutions partner and endorsed Sumac to our membership because we feel it is the best product to meet the range of needs of our diverse memberships.”
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- Executive Director, Hospice Palliative Care Ontario
Powerful Contact Management to Help You Better Manage Clients
Sumac Case Management Palliative Care & Hospice software is powered by Sumac CRM which connects all your patient and client records in one place so you can see a complete history of their relationship with your hospice in just one click.
- Record and maintain a central record for each patient, including all communications and activities.
- Easily track key requirements on aggregate case statistics to report back to funders, donors, and advocating bodies.
- Capture real-time data for patient admission, discharge, and client program usage all within the same system.
Create Efficiencies In Client Care & Service Delivery
- Manage patients’ complete lifecycle, including admission, program usage, PPS measurement, and discharge.
- Schedule tasks and set reminders to follow up with patients, or assign tasks for staff, so everyone stays on track.
- Make action plans that outline next steps for each patient to help manage lifecycles.
Palliative Care & Hospice Software That Fits Your Nonprofit
Sumac Case Management Palliative Care & Hospice software is pre-configured with 80% of the essential data and workflow needs of hospice or palliative care centers, including integrated intake, case lifecycle workflow, and resource management.
The remaining 20% is configured when your software is implemented to match your unique workflow and data needs.
- Patient care action plans are defined to match the exact step-by-step workflow needs of each of your programs or client types.
- Programs and services delivered to your patients are customized to match the ones your nonprofit delivers.
- Client records are configured to hold the unique data you require for patient profiles, and field names are customized to match the terms you use in your hospice or palliative care center.
- “After doing extensive research on several software solutions, we chose to go with Sumac because it allowed us to keep track of our clients, donors, and volunteers all in the same database.”
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- Office and Finance Coordinator, Hospice Peterborough
Essential Palliative Care & Hospice Software Capabilities
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Track Client PPS
- Palliative Performance Scale (PPS) measurement records allow you to report quickly on how a patient is doing, so you can provide the best care.
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Secure Data Management
- Keep data secure with user permissions that control who can access client data in a solution that is PIPEDA and HIPAA compliant.
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Track Client Data & Assign Tasks
- Define and track action plans and activities for each patient to avoid missing important deadlines or milestones, and assign duties to staff as needed.
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Advanced Palliative Care & Hospice Software Capabilities
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Online Webforms
- Embed patient intake forms directly on your website that integrate with your Sumac CRM, so data is captured in your database automatically, creating less effort and less errors.
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Donations & Fundraising
- Take your programs to the next level by integrating donor management and fundraising. Track donors, and collect monthly gifts and pledges online to increase donations and meet your fundraising targets.
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Volunteer Management
- Allow new hospice volunteers to sign up on your website via online webforms, and manage your pool of volunteers by tracking their skills, preferences, and availability, and assigning them to specific events or tasks.
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Pricing That's Tailored For Your Needs
Prices for Sumac Palliative Care & Hospice start at just $158/month
Included:
- Case Management Specialized Solution
- Client profile and case intake definition
- Case lifecycle tracking and resource management
- Service delivery planning and tracking
- Client communication tracking
- Cloud-based Sumac CRM
- Bulk and individual email
- Workflow management
- Reminders
- Outcome-based reporting
- Accounting integration
- 1,000 record capacity
Add-on Options:
- Client Intake Webforms
- Donations & Donation Webforms
- Volunteers & Volunteer Signup Webforms
- Memberships & Member Signup Webforms
- Prospecting
- Grant management
- Specialized Extension
- Specialized Webforms
- Additional record capacity up to 200k
Included With Every Palliative Care & Hospice Software Plan
Simple Configuration
Easily configure drop-down lists, checkboxes, tabs, and fields in minutes to fit your data.
Cloud-Based Access
Free Support
Unlimited phone, email, client area support portal, and in-app support access.
Free Live Training
Personalized live training to get up and running fast with annual refresher sessions.
Free Webinars
Free Version Upgrades
Free automatic updates to the latest software versions, features and releases.
Ready To Take A Closer Look?
Talk to an expert about your nonprofit’s needs:
- See a demo
- Get your questions answered
- Discuss your specific goals
- Find out about our onboarding services
