FUNDRAISERS

Too often, fundraisers are not given adequate access to their organization’s donor management solution. Sometimes it is due to the cost of adding additional user licenses or the software is far too complex without training. The Silent Partner is the perfect solution for fundraisers looking to boost their organization’s fundraising potential. With all of the necessary features and tools, the Silent Partner is the premiere fundraising tool. The Silent Partner Cloud works in tandem with the Silent Partner Console and allows remote access to your organization’s database. That means that you can search donors in the field and add notes or add new donors to the database, and much more!

Build-in tools

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Quicker acces to infomation

Seconds to query database

Pre-built reports

CAMPAIGNS AND FUNDRAISERS

Silent Partner has powerful built-in tools to help your organization organize effective campaigns and fundraising opportunities. Using specialized codes your organization can easily see what campaigns worked and what allowed them to succeed. Silent Partner’s included query engine allows for your organization to save time and money by building targeted and effective campaigns. In addition to the large number of built in queries and filters, Silent Partner allows users to create and save their own and customer defined codes allow our users to classify donors in virtually unlimited ways. Powerful selection tools let you create customized mailing lists, reports and analysis, with the tracking and precision you need, for anywhere from a handful of donor names to hundreds of thousands.

DATA AT YOUR FINGERTIPS

Silent Partner’s easy to use interface makes it simple for your organization to access the information it needs. Quickly scroll through your entire donor database and view the most important aspects of a donor’s profile with ease. As well, training new individuals is fast and easy as the software is similar to many Microsoft Office programs. The Silent Partner Cloud is a game changer for fundraisers. It allows remote access to your organization’s database from any internet enabled device. After having dinner with a donor, simply log on to the Cloud and record any worthwhile notes instantly. In a matter of seconds, you can query the database for donors that have not given in the past few years and you can query from anywhere!

CONTACT MANAGEMENT

Connecting with donors can be difficult and recording those interactions can feel time consuming, especially to small organizations. Silent Partner has a class leading contact management system that allows your organization to do more than ever before. Silent Partner can easily keep track of every time that your organization makes contact with a donor. Record every mailing that someone receives in order to not send duplicates that are a waste of time and money. As well, no information is ever lost as Silent Partner maintains all previous contact information in case of an error.

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  • Easiness to process the data 80%
  • Increase of Productivity 64%
  • Effectiveness of Reports 75%

ADMINISTRATORS

You are the backbone of your organization. Everything that comes in or comes out of the organization must be approved by you. The nature of administrative duties are that they are time consuming and not easily delegated. Since our founding, Silent Partner Software has striven to let administrators spend less time on donation processing and more on what they love doing! Every organization who purchases the Silent Partner is given access to the Silent Partner Cloud. That means that your staff members and fundraisers can access parts of the database without putting in a request. Of course, the Silent Partner Cloud has robust security features that allow administrators to customize access to the Cloud (such as hiding certain donors or accounts)!

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DONATION PROCESSING

When it comes to handling pledges and donations, the Silent Partner has it all. Gifts-in-kind, third party donations (“soft credits”), split gifts, non-receiptable items and partially receiptable gifts are all easy to process. Silent Partner’s easy to use ETF (electronic funds transfer) feature allows your organization to easily process preauthorized monthly donations. Our built in pledge features allows you to place and track pledges and will even calculate pledged giving. As well, Silent Partner can easily import donations from PayPal (and other compatible web donations) using our Online Donations Module.

CONTACT MANAGEMENT

Connecting with donors can be difficult and recording those interactions can feel time consuming, especially to small organizations. Silent Partner has a class leading contact management system that allows your organization to do more than ever before. Silent Partner can easily keep track of every time that your organization makes contact with a donor. Record every mailing that someone receives in order to not send duplicates that are a waste of time and money. As well, no information is ever lost as Silent Partner maintains all previous contact information in case of an error.

In addition, the Silent Partner Cloud allows you to access your donor database from anywhere. You can add new donors, edit existing donors, and approve changes that others may have made (if they have access). You can also use the Silent Partner Cloud to record important details and notes about your donor and interactions with them!

ANALYTICAL REPORTING

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Creating reports is simple within Silent Partner. Over one-hundred pre-built analytical reports allow you to see the big picture through reports like new, lapsed and regained donors, annual giving patterns, “return-on-investment” of your fundraising projects and so on. With ease, all reports can be focused to include only donors and/or donations meeting the criteria of your choosing.

Our reports are built based on the feedback of our customers. Even though we have more than one-hundred different types of reports in the Silent Partner, we’re always looking to add more. Our philosophy is that the Silent Partner is a joint project between Silent Partner Software and your organization.

GIVE STAFF FREEDOM

But not too much. Administrative staff can help make your organization run smoothly and efficiently. However, many non-profits have found that their administrators commonly get bogged down generating report after report. Using a donor management solution with cloud integration can allow your staff members to access their reports at their own convenience, thus allowing your administrative managers to focus on their own tasks. Silent Partner provides an innovative and mobile cloud solution that reflects our ever changing world. Our cloud services can be accessed on any device (with internet capabilities) and allow for you to manage and view your donor database on the go.

SUPPORT AND TRAINING

One of our main successes as a company is having an approachable team that understands the non-profit sector. We pride ourselves in the personal support that we can offer. As our name indicates – not only is the software supporting you in the background, but our staff is also part of that support system. Our team backs our clients. We journey with you – helping to insure the success of your organization’s vision and mission.

When it comes down to it, we believe our product is so user friendly that with just a little instruction at the beginning, you’ll be off and running with the program in no time, feeling comfortable and confident with what it can do for you. And when you do have a question, we’ll be there with the answer. The Silent Partner is working for you!

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Workload reduction

STAFF

Working at a charity is not easy, and if your job involves cultivating donors it can be even more difficult. Many staff members at non-profit organizations end up keeping their own lists and notes outside the organization’s donor management software because its easier. The Silent Partner was built with the idea of getting everyone within an organization involved in the donor management process. Easily record notes from wherever you are and access self-serve reports so that you never have to wait for them again.

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UP-TO-DATE DONATION INFORMATION

Sometimes it takes weeks for staff to learn that donations have come in to their accounts or projects. One of the best ways to cultivate donors is by communicating with them quickly after receiving a donation. The Silent Partner Cloud allows you to check donations almost as quickly as they come in! You can see all the relevant information so that, if needed, you can call or write your donors and thank them. The Silent Partner is the perfect solution for an organization that is looking to empower their staff members. By utilizing the Silent Partner and the Silent Partner Cloud, administrators can reduce their workload while staff can access the information they need at any time.

CONTACT MANAGEMENT

Silent Partner Cloud was built with the idea in mind that it should be easy and fast to use. Meeting face to face with donors at their homes, cafes or events is a great way to engage them. With the Silent Partner, all of these meetings can be easily noted on their donor profile. From anywhere and with any device, you can add notes or edit donor information in your organization’s database. Notes are a great way to cultivate donors as they allow you to be more engaged.

SELF-SERVE REPORTS

Administrative staff are busy and often overflowed with requests for reports on donors and donations. The Silent Partner Cloud allows staff members to pull their own reports whenever they need them. Pulling a report on a donor’s giving history is a button click away and you can even pull reports on lapsed donors and more! If you are constantly out in the field, it can be difficult to receive timely reports. The reports that can be accessed on the Silent Partner Cloud allow you to stay up-to-date with your resources even when away from the office!

EASY TO USE

Due to the nature of the charitable industry, staff are expected to know and efficiently work on systems with little or no training. The Silent Partner Cloud is designed to be easy to learn and simple to use. If staff do not understand any aspect of the Silent Partner Cloud, online training guides and our support staff are always available. As well, the Silent Partner Cloud can be accessed on any device, which allows staff to utilize the Cloud on the device they are most comfortable with! New features are constantly added to the Silent Partner Cloud based on the feedback given from the staff of non-profits. We are constantly improving the Cloud with new features and with suggestions from our users.

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